PRE-MADE ITEMS

Pre-made items aim to be sent within a few days. Please let us know if you need your item for a certain date!

MADE TO ORDER & CUSTOM ITEMS

As all items are made to order, we will always aim to post orders within the timeframe as quoted on your confirmation e-mail. This is usually 4-8 weeks unless stated otherwise.

All UK parcels are sent via Second Class Royal Mail and we can provide you with Proof of Postage, should you request it. All International parcels are sent via a courier (mainly Evri) but this can vary per country.

Please note that some options may vary in turnaround time depending on sourcing requirements and turnaround times from our suppliers. If you need your order by a certain date, please pop a note in the box at the checkout, or contact us first and we will see what we can do!

CUSTOMS CHARGES FOR OVERSEAS ORDERS

It is sometimes possible for customs charges to be applied to your order if you are ordering from a country outside of the UK. Sadly this is completely out of our control so if a customs charge is refused by the buyer and returned to us; We will only be able to provide a refund minus the cost of postage. If you would prefer the order to be sent back to you, you will need to re-pay for postage. We hope you can understand why we have put this rule in place as a small shop brand.